If you have any questions, specific tips or comments about the museum’s accessibility, please send an e-mail to info@bonnefanten.nl or talk to one of our staff.
- The main entrance can be reached by wheelchair, rollator or mobility scooter via a ramp at the front of the museum building.
- Museum café Ipanema has a platform lift, which is located at the back of the building, adjacent to the outdoor café. You can also enter the museum by this lift.
- Our museum provides wheelchairs and rollators, and folding stools are available on every floor. The staff at the visitor service desk will be happy to assist you.
- Assistance dogs, with a harness and leash, are welcome at the museum on production of the relevant pass.
- For visitors who need to be accompanied, there is free admission for their companion.
Pictogram museum chart
To enhance the experience of a museum visit and increase the possibility of participation for people with a communication impairment, please request our pictogram museum chart from the visitor service desk.
Lift
If necessary, visitors can reach every floor of our museum with the passenger lift (dimensions H:230 – L:140 – B:160). If it is not possible to use the regular lift with your disability aid, we also offer the use of our goods lift as an exception. Unfortunately, the third floor cannot be accessed by the goods lift.
Toilets
There are two adapted toilets on the ground floor: one next to the lift and one next to the cloakroom. Baby changing facilities are also available in these toilets.
